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Warp Plus Telephony Appliance

 

WARP Plus Telephony AppliancePIKA Technologies is one of the few BroadSoft® partners to offer CPE hardware solutions to complement BroadWorks®. WARP Plus is an ideal solution for hosted PBX service providers who face challenges to offer common functions that come standard with most on-premise PBX systems.

Based on the PIKA WARP and µWARP Appliances, the WARP Plus family supports Paging and Local Music on Hold individually or simultaneously, both compatible with the Device Manager from BroadWorks. A web-based configuration GUI greatly eases installation and deployment.

Music on Hold (MOH)

PIKA’s WARP Plus Music on Hold Solution provides a very convenient way for customers to connect their own music on hold source
(iPod, radio, cd player etc.) through a 3.5mm connector on the WARP at the customer premise. Customers can
now easily play customized audio content when placing callers on hold. In comparison to an ATA, installation is
simplified and reliability is greatly enhanced.

On-Premise Paging

PIKA’s WARP paging solution provides an effective paging function and has been identified as a “must have” feature to
convert SMB customers from traditional PBX’s to cloud-based hosted PBX solutions. Once installed at the customer premise, zone-paging and all-page announcements are redirected through the WARP Plus to the speakers of each IP phone in the page group. The WARP Plus effectively offloads the unusual WAN bandwidth spikes associated with paging to the LAN network. The device lessens the number of ports required on the edge device, while providing the local paging function that users of traditional legacy PBX systems are familiar with. Overhead speaker systems can also be driven without additional hardware and cost by using the line-out audio port or the on-board FXS port.

IP Survivability

This provides a wireless back-up connection should the IP link to the provider’s switching platform
go down. Both local survivability and external survivability are supported. In the event of an outage, calls are
transparently routed through the WARPs GSM trunks. Incoming calls are also supported. In comparison to
commonly used wireline FXO ports, utilizing prepaid GSM trunks can greatly reduce monthly expenses associated with IP Survivability.

GSM Least Cost Routing (LCR)

This allows the user to select the path of outbound communications based on cost. It is very common that landline-to-cell phone calls are much more expensive then cell phone-to-cell phone calls. WARP LCR provides a means to allow the desk phone to emulate a cell phone. Service providers can offer their customers the ability to direct calls outwardly through a GSM gateway reducing the overall monthly phone bill to the end customer.

WARP Plus comes from PIKA’s 25+ years of developing telephony solutions. These products benefit from an attractive, brandable appearance in a small form factor. It is eco-friendly, consuming low power and the solid-state design ensures reliable operation.

Features & Benefits

General

  • Single hardware platform providing a flexible combination of solutions allowing service providers to
    standardize on a single device to solve their multiple customer premise needs
  • BroadSoft BroadWorks compatible
  • Easily adaptable to other hosted PBX platforms
  • Easily brandable – promote your business or product brand
  • Isolated from hosted system: can be installed or removed without disruption to live system

Hardware

  • The solid state WARP Appliance provides for reliable and cost effective customer premise equipment
    (CPE)
  • Standard FXS port provides optional direct connection to external (overhead) paging equipment. This
    connection can be used interchangeably with the 3.5mm audio out port depending on the customers
    paging equipment.
  • Purpose built solid-state telephony platform with associated reliability
  • LCD Display – provides status information such as IP address for installation ease and trouble
    shooting
  • Small form factor – desktop
  • Low power consumption

Software

  • Simple and rapid configuration is accomplished thru a web based configuration GUI
  • Customer can install themselves when preconfigured by the service provider

This product includes Asterisk, which is licensed by Digium under GPL2.

BroadSoft and BroadWorks are registered trademarks of BroadSoft Inc.

 

WARP Plus Pager

WARP Plus with On-Premise Paging provides an effective office paging function has been identified as a “must
have” feature to convert customers from traditional PBX’s to cloud-based hosted PBX solutions. With WARP Plus, page announcements are redirected locally through the WARP Pager to each IP phone in the page group offloading WAN bandwidth demands and lessens the number of ports required on the edge device. Overhead speaker systems can also be utilized without incurring additional hardware costs by connecting them directly to the 3.5mm line-out audio port on the WARP Plus or to the on-board FXS port. The WARP Pager can be installed into new or existing hosted PBX systems in minutes and is architected to operate seamlessly with most common IP phone manufacturers. Each WARP Pager unit is capable of paging up to 40 phones.

Features

  • BroadSoft® BroadWorks® compatible
  • Easily adaptable to other hosted PBX systems
  • Minimal, if any, phone set-up required
  • Supports Polycom®, Cisco® and Aastra®  phones and may interoperate with Snom® and Yealink® with minor configuration changes
  • Provides Page-All function to designated IP phones and Zone Paging
  • Notification Tone is provided to target phones prior to the page
  • Direct connection to external (overhead) speaker system via 3.5mm audio line-out or FXS port
  • LCD Display – provides status information such as IP address for installation ease
  • Page From Anywhere (PFA) feature – page from offsite (DID recommended)
  • Common features of the WARP Appliance and WARP Plus

Benefits

  • Reduced costs: Paging function (Page-All and Zone Paging) is performed at the customer premise within
    the LAN versus having multiple RTP (media) streams across the WAN from the host to the customer
    premise. There is no longer a need to provision expensive WAN bandwidth for paging spikes. Trunk and
    license mitigation: the paging function no longer requires provisioning additional trunks, ports on edge
    device, or expensive licenses (Premium Enterprise). Set up your SIP trunk capacity to accommodate ONLY
    the maximum simultaneous voice calls.
  • Simple and rapid installation
  • Eliminates sales obstacles – Paging can now be confidently offered as a standard hosted function to
    customers currently using Legacy PBX’s with on-premise paging. Service providers do not have to absorb
    additional hardware and bandwidth provisioning costs in order to support zone paging from the hosted
    PBX.

WARP Pager 

  • Has the capacity to page to a maximum of 40 simultaneous endpoints
  • Direct connect to external (overhead) paging system: integrated 3.5mm line-out audio port or FXS port
  • Zone paging – up to 10 zones (2 zones of which can be external overhead paging via line-out audio or FXS)

Diagrams-for-Briefs-v3-p1_PagerResources

Pager is just one blade of the Swiss Army Knife-like functionality of WARP Plus.

WARP Plus Music On Hold

WARP Plus with Music on Hold (MOH) provides a very convenient way for customers to connect their own music on hold source (iPod, radio, cd player etc.) through a 3.5mm connector on the WARP at the customer premise or via Internet streaming.  Customers can now easily play customized audio content when placing callers on hold. In comparison to an ATA, installation is simplified and reliability is greatly enhanced.

 

For additional information on PIKA’s MOH Solutions, including: WARP Plus Music on Hold, µWARP Music on Hold, and Virtual Music on Hold(coming soon), click the button below to visit our Music on Hold Solutions overview page.

FeatureCapability/SpecificationWarp PlusµWarp Plus
Local MOH
Audio Source3.5mm Line In (iPod, radio, legacy MOH source etc.)
Stream from URL
Uploaded files2GB max.
USB 2.0
Audio format.wav, raw PCM, ulaw (for Uploaded Files)
.mp3 for URL streamed
.mp3 for USB
Max ListenersSource: Line in 45 callers
Source: URL Streamed60 callers25 callers
Source: Uploaded files3 callers1 caller
Source: USB 2.0 60 callers1 caller
On Premise Pager
Direct Phone Targets(maximum phones)45
Audio Outputs3.5mm Line Out
Multi-casting(up to 10 groups, unlimited size)
SIP/RTP Options UDP
TCP/TLS
SRTP
Expedited Forwarding
Proxy Server Support
Ethernet Ports10/100 MBPS
2 (bridged)2 (bridged)
Paging and MOH in the same box
Status DisplayLCDLED
Volume controlStream from URL
USB 2.0
Line-in
Device resetHardware watchdog
Manual switch
Network/Configuration reset
Power ConsumptionExternal modular supply 110V/230VAC24 watts4 watts
Dimensions
234mm x 169mm x 55mm (~9.25” x 6.65” D x 2.18”)
98mm x 38mm x 27mm (~ 3.8” x 1.5” x 1.1”)