R2 is a new call recording SDK based on HMP technology that will allow application developers to quickly create call recording applications (both passive and active*) that comply with GDPR and MiFID II privacy regulations.
R2 offers a C++ and REST API, allowing developers to code in high level languages of their choice. It is also OS agnostic. The REST API removes the need for C++ programmers spending months at a time developing call recording applications, drastically reducing time to market and cost to develop these applications.
The R2 SDK offers application developers the tools to create call recording applications that work with EU privacy regulations, MiFID II and GDPR. The toolkit includes a feature which allows the developer to mute call recording until the party has been informed (MiFID II) or consented (GDPR).
Additionally, R2 uses JWT authentication, sRTP and SIP/TLS protocols to ensure private customer data is secured and not made available to the public.
Combining these security protocols with optional SIPREC support for TDM and VoIP ensures your data can be stored offsite either in locally, in a 3rd party cloud or data centre. This is important because MiFID II requires that call recordings be stored for a period of 5 years and sets specific guidelines about where that data can be stored and who should have access to it.
R2 offers options for both passive and active voice recording and supports both VoIP and TDM calls.
* available with optional X2 SDK
For more info, we recommend clicking the links below to download a copy of the R2 datasheet and whitepaper.