With tens of thousands of ports deployed worldwide, PIKA’s R2 offers very mature and reliable platform for call logging / recording with just 14 API calls to build your application. REST API enables developers to create custom call logging /recording solution without writing even a single line of C code. Call based (session) concurrent SIPREC (RFC 7245) and local recording option adds flexibility and increase robustness for critical calls. Optional access to full X2 SDK allows to construct very elaborate solutions if desired.
R2 is providing more features in the means of privacy and security such as support for sRTP, SIP/ TLS and token-based authentication based on JWT mechanism. In addition to all these features you can record operator’s prompts using Early Media Recording or access advanced audio functions like Pika’s proprietary Voice Activity Detection (VAD) and Automatic Gain Control (AGC).
You can choose any language that supports REST API according to your preference. REST API also enables you to easily build distributed applications as the call logging functions and the application itself can run on different platforms.The programming effort is further simplified as we provide callbacks to notify you about events.
R2 supports all flavors of active and/or passive voice logging, including TDM with analog and digital interfaces and/or VoIP. With the help of SIPREC support, call flow and metadata for recording can be sent directly to an offsite location or to the Cloud. Since Pika supports TDM, as a unique feature, we can also record calls from Analog or Digital TDM interfaces to an SIPREC server.