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The PIKA µWARP telephony appliance is a micro-appliance for packet based solutions. As the name suggests, it comes from the WARP Plus Family of products and is small in size.
Some key differences between the µWARP telephony appliance and the regular Warp Plus telephony appliance include:
The µWARP telephony appliance is available either as a development kit, or as a channel ready product
Channel ready products:
µWarp Open Source :
In today’s modern telecommunications world, using VoIP (voice over internet protocol) trunks to connect the office telephone system to the outside world is clearly the technology of choice. VoIP offers many advantages, the greatest of these being reduced cost – something that every business is focused on in these challenging times. But do you care enough about VoIP Security?
The fact of the matter is that the improved technology of VoIP actually makes the process of hacking into business telephone systems easier, quicker and more successful. 1,000s of access attempts can now be accomplished in seconds rather than hours. There are even specialized software programs developed to perform hacking commonly available to be downloaded from the internet.
If this has not happened to you yet, it probably will. And, VoIP service suppliers are less and less willing to forgive these large bills.
PIKA Technologies is one of the few BroadSoft® partners to offer CPE hardware solutions to complement BroadWorks®. The μWARP Pager provides single and multi zone paging functionality that comes standard with most on-premise PBX systems and is compatible with the Device Manager from BroadWorks®. A web-based configuration GUI greatly simplifies installation and deployment.
On-Premise Paging provides an effective paging function and has been identified as a “must have” feature to convert SMB customers from traditional PBX’s to cloud-based hosted PBX solutions. Once installed at the customer, zone-paging and all-page announcements are redirected through the μWARP Pager to the speakers of each IP phone in the multicast page group.
Paging function (Page-All and Zone Paging) is performed at the customer premise within the LAN versus having multiple RTP (media) streams across the WAN from the host to the customer premise. There is no longer a need to provision expensive WAN bandwidth for paging spikes. The paging function no longer requires provisioning additional trunks, ports on edge device, or expensive licenses (Premium Enterprise). Set up your SIP trunk capacity to accommodate ONLY the maximum simultaneous voice calls.
The μWARP Pager uses multicast technology to provide the paging functionality. With Multicast paging, a single RTP stream is send to the Multicast address and all clients (phones) that “subscribed” to that address will receive the same RTP stream without any overhead and duplication. This will dramatically reduce bandwidth on both LAN and WAN by the factor of n-1 (n being a number of endpoints to be paged).
You can envision that the speaker and listeners are in the same room and when speaker says something, every listener in that room is able to hear it so there is no need for speaker to repeat every word to each listener again and again. You can find an illustration of the difference between Broadcast and Multicast Methods below.
The stream path for initiator is shown with red arrows. As you can see from the diagram, when initiator starts a page call, the call is forwarded to μWARP pager by Broadworks®. Then μWARP pager sends the received RTP to the multicast paging address. This traffic is shown with green arrow. All of the packets will be received by the devices connected to the network but will only be processed by the devices configured to listen that specific multicast address. In this case these are Listener A and Listener B.
The μWARP Pager effectively offloads the unusual WAN bandwidth spikes associated with paging to the LAN network while providing the local paging function that users of traditional legacy PBX systems are familiar with.
Features & Benefits
µWARP Pager comes from PIKA’s 20+ years of developing telephony solutions. It’s built on the commercial grade µWARP Appliance and benefits from an attractive, brandable appearance in a small form factor. It is eco-friendly, consuming low power and the solid-state design insures reliable operation.
These products include Asterisk, which is licensed by Digium under GPL2. BroadSoft® and BroadWorks® are registered trademarks of BroadSoft Inc.
PIKA Technologies is one of the few BroadSoft® partners to offer CPE hardware solutions to complement BroadWorks®. µWARP MOH provides customizable MOH function that come standard with most on-premise PBX systems and is compatible with the Device Manager from BroadWorks®. A web-based configuration GUI greatly simplifies installation and deployment.
In regular operation with Broadsoft, when a caller is placed on hold, the system starts playing the audio file(s) from the beginning. Because of this, the callers are hearing the same content every times they are placed on hold.
µWARP MOH provides a very convenient way for customers to easily play customized audio content when placing callers on hold. The callers are simply tuned-in to randomized Audio file(s) or an audio stream that is currently played by the device. In comparison to an ATA or software running on a server, installation is simplified and reliability is greatly enhanced. You can manage your playlist from a variety of DRM-free internet radios or files located on a USB Flash drive.
For additional information on PIKA’s MOH Solutions, including: WARP Plus Music on Hold, µWARP Music on Hold, and Virtual Music on Hold(coming soon), click the button below to visit our Music on Hold Solutions overview page.
Does your application need wire speed network processing to handle a lot of data quickly? Do you need to deliver this in a cost-effective device with a small dongle-like form factor?
PIKA has developed the PIKA µWARPTM 2 Open Source, a proprietary custom development platform for packet-based solutions.
µWARP 2 Open Source is a complete platform including an enclosure, power supply, and extensive approvals. It is based on a versatile network processor with two Ethernet ports capable of processing packets at wire speed. The development platform is based on OpenWrt Linux distribution and PIKA custom-designed templates to jumpstart your custom development.