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Downloads & Docs

You can access to all documentation related with Pika Products at PIKA Documentation Centre.

HMP X – Software Release for HMP / VoIP Boards

This is the latest Pika HMP release which supports secure VoIP and the latest operating systems.

Important Note – HMP X is not directly compatible with HMP 3.0 and some porting is required. Licenses are not transferable between HMP x and HMP 3.

PIKA HMP API X (4.2.2)  (Readme)

 

HMP X – Documentation for HMP VoIP / Boards

Getting Started Guide Download PDF HTML
Release Notes Download PDF HTML
High Level API Reference Manual Download PDF HTML
High Level API Configuration Guide Download PDF HTML
High Level API Programmer’s Guide Download PDF HTML
Low Level API Reference Manual Download PDF HTML
Low Level API Programmer’s Guide Download PDF HTML

 

HMP X – Supported Operating Systems

Category Required Software
Operating System Windows:

  • Windows 7 64-bit
  • Windows Server 2008 SP2 – 64-bit
  • Windows 10 64-bit 
  • Windows 2012 server R2 
  • (Please note: HMP 4.2 does not support Windows 32-bit platforms.)

Linux:

  • Most 32-bit and 64-bit Linux distributions except RedHat/CentOS 5
  • SMP kernel versions 2.6.34 and greater  (including CentOS7 and 3.x kernels)
Development Environment Windows:

  • Microsoft Visual Studio 2005 SP1 w/ Windows 2003 R2 Platform SDK
  • Microsoft Visual Studio 2005 SP1 w/Windows SDK for Windows 7 and .NET Framework 4

Linux:

  • GCC 3.4, 4.1, 4.3, 4.4, 4.5
  • Kernel versions 2.6.34 and greater
Programming Languages C/C++
Other Software Adobe Acrobat Reader 6 or later (for PDF documentation)

HMP 3 – Software Release for HMP / VoIP Boards

HMP 3 continues to be fully supported.

Please note that HMP 3.0 is not directly API compatible with HMP 2.8 and some porting is required.

PIKA HMP API 3.0.21   (Readme)

HMP 3 – Documentation for HMP VoIP / Boards

Getting Started Guide Download PDF HTML
Release Notes Download PDF HTML
High Level API Reference Manual Download PDF HTML
High Level API Configuration Guide Download PDF HTML
High Level API Programmer’s Guide Download PDF HTML
Low Level API Reference Manual Download PDF HTML
Low Level API Programmer’s Guide Download PDF HTML

HMP 3 – Supported Operating Systems

Category Required Software
Operating System Windows:

  • Windows XP w/Service pack 3 (32-bit version)
  • Windows 2003 Server w/Service Pack 1 or later (32-bit version)
  • Windows 7 32-bit and 64-bit
  • Windows Server 2008 SP2 – 64-bit

Linux:

  • Most 32-bit and 64-bit Linux distributions except RedHat/CentOS 4 (2.6 SMP kernel versions 2.6.18 to 2.6.34)
Development Environment Windows:

  • Microsoft Visual Studio 2005 SP1 w/ Windows 2003 R2 Platform SDK
  • Microsoft Visual Studio 2005 SP1 w/Windows SDK for Windows 7 and .NET Framework 4

Linux:

  • GCC 3.4, 4.1, 4.3, 4.4, 4.5
  • Kernel versions 2.6.18 to 2.6.34
Programming Languages C/C++
Other Software Adobe Acrobat Reader 6 or later (for PDF documentation)

HMP version 2.8 has reached end of life and is no longer formally supported. All new development should use HMP 4.


 

Need technical support? You can reach our Customer Care team Monday to Friday from 8:30 a.m. to 5:00 p.m. EST/EDT by phone at 613-591-1555 or email at support@pikatech.com.

Downloads & Docs

R2 – Software Release for Passive Logging Solutions

This R2 release supports passive logging applications using analog, digital or VoIP.  It also includes SIPRec support for connecting to SIPRec servers.   

PIKA R2 64-bit (4.2.1)  (Readme)

 

Documentation 

Startup Guidehere.

RESTAPI for R2here.

Downloads & Docs

Current Software Release DSP boards (formerly AoB)

PIKA Low Level API 6.7.3 MonteCarlo

 

 

 

Documentation

Release Notes Download PDF
Quick Start Guide Download PDF
Programmer’s Guide Download PDF
API Reference Manual Download PDF
Getting Started Guide Download PDF

For archived releases for DSP boards, please contact support@pikatech.com


Need technical support? You can reach our Customer Care team Monday to Friday from 8:30 a.m. to 5:00 p.m. EST/EDT by phone at +1-613-591-1555 or email at support@pikatech.com.

Downloads & Docs

 

Current Release (WARP hardware version 3 and software release 4.0)
Downloads and Documentation (WARP hardware version 3)

 

Other Resources
Forum
Support

 

Other Resources
WARP Appliance Hardware Manual

 

The Warp version 1 and Warp version 2 has reached end of life. It is no longer supported. All new development should use the Warp version 3 platform.

 

 

Current Release & Maintenance Releases

Version 3.1.x

This release applies to all units purchased after December 6, 2017.  Applicable part numbers include: PIK-APP-00413N, PIK-APP-00414N, PIK-APP-00415N.

This release introduces increased music-on-hold capability for USB, volume control, SIP TLS and sRTP and reset button functionality for recovery.

This version is an software update to version 3.0.

PIKA WARP Plus Documentation (Version 3.x)
PIKA WARP Plus Administrator’s Guide Download PDF
PIKA WARP Plus Quick Start Guide Download PDF
PIKA WARP Plus Release Notes Download PDF
On Premise Paging Quick Start Configuration Guide Download PDF
Local Music on Hold Source Quick Start Configuration Guide Download PDF

Version 3.0.x

This release applies to all units purchased after February 14, 2017.  Applicable part numbers include: PIK-APP-00413N, PIK-APP-00414N, PIK-APP-00415N.

This release introduces multicast paging, secure https for configuration file transfers, a larger capacity for concurrent music on hold sessions and URL streaming for music-on-hold.

Updates are provided through the pre-installed GUI.

Version 2.1.x

This release applies to all units purchased after April 11, 2016.  Applicable part numbers include:  PIK-APP-00413, PIK-APP-00414, PIK-APP-00415.

This release introduces an USB based music-on-hold source option and is based on a different hardware platform as the previous versions.

Updates are provided through the pre-installed GUI.

PIKA WARP Plus Documentation (Version 2.1)
PIKA WARP Plus Administrator’s Guide Download PDF
PIKA WARP Plus Quick Start Guide Download PDF
PIKA WARP Plus Release Notes Download PDF
On Premise Paging Quick Start Configuration Guide Download PDF
Local Music on Hold Source Quick Start Configuration Guide Download PDF

For versions 1.5.x and 2.0.x – please contact Pika Support.

Version 1.4.x

Applicable part number is PIK-APP-00410.

If upgrading via the WARP Plus GUI, please use the URL to these packages below.
If
upgrading via FTP/TFTP, please download and use the package directly.

Please find a change log for all 1.4.x releases here.

Date Status tarball
10.31.13 Patch Plus_1.4.5.tgz
12.01.11 Patch Plus_1.4.4.tgz
11.07.11 Patch Plus_1.4.3.tgz
09.27.11 Patch Plus_1.4.2.tgz
07.28.11 Patch Plus_1.4.1.tgz
PIKA WARP Plus Documentation (Version 1.4)
PIKA WARP Plus Administrator’s Guide Download PDF
PIKA WARP Plus Quick Start Guide Download PDF
PIKA WARP Plus Release Notes Download PDF
On Premise Paging Quick Start Configuration Guide Download PDF
Local Music on Hold Source Quick Start Configuration Guide Download PDF
Local and External IP Survivability Quick Start Configuration Guide Download PDF
GSM Least Cost Routing Quick Start Configuration Guide Download PDF

 

Other Resources
WARP Appliance Hardware Manual

 

Source Code and Licenses
asterisk-1.4.40-warpplus-1.4.1.tgz
warpplus_build-1.4.1.tgz
taco-2.8.19.tgz
GPLv2 License

 

Archives

For all archive documents please contact support@pikatech.com

Current Release

This release introduces a multicast paging and music-on-hold solution for the μWarp.  Key differences between this platform and the regular Warp Plus are the following:

  • smaller form factor
  • multicast paging
  • IP only connections (no audio jacks)
  • URL music on hold source (in addition to a USB source)
  • https provisioning (in addition to T/FTP and GUI)

Applicable part numbers include:  PIK-APP-00420, PIK-APP-00421, PIK-APP-00422.

Version 3.0

Date Status Firmware
07.29.16 GA Release uwarpplus-release

Current Documentation for μWARPPlus

PIKA μWARP Plus Documentation
PIKA μWARP Plus Administrator’s Guide Download PDF

Downloads & Docs

Current Software Downloads for PIKA µFirewall

Firewall Update v2.0.0.40 (December 5, 2016)

Release 2.0.0.40 is a recommended, incremental release on top of version v2.0.0.38.  This release offers improvements to the server connection mechanism necessary for cloud management support.

For unit running version 2.0.0.25 or greater – this new firmware is can be applied through the cloud portal.

For unit running versions of firmware prior to version 2.0.0.25 – this new firmware must be applied locally through the USB update method found below.


µFirewall USB Firmware Upgrade Procedure:

Upgrade of the firmware is manually updated with a copy of the firmware on a USB stick. The firmware can be downloaded from the following link – uFirewall Firmware Update 2.0.0.40. Please note – previous configuration changes will be lost after applying this release.

Copy this firmware file to the root folder of a USB stick (FAT formatted). Power on the µFirewall and wait until all the green LEDs light up. Now stick the USB key into the free USB port on the device. The upgrade can take some time so please be patient.

The lights will blink when the USB is inserted. After approximately 2 minutes, the lights will go dark as the unit reboots and then the lights will light back up again. You should leave the USB key in the µFirewall at this point. After approximately 30 seconds you should see the RED/GREEN LEDs blink back and forth to confirm the upgrade is completed. Once the LEDs go all GREEN again, you can remove the USB key. A demonstration of this upgrade procedure can be seen on the PIKA Technologies YouTube channel.

To confirm the upgrade was successful you can confirm the version in the collected log files on the USB key. The version string in the ‘uWARP/logfiles/uwarp-version.txt’ file on the USB key should contain: “BUILD_VERSION = 2.0.0.40”


Current Documentation for PIKA µFirewall

PIKA µFirewall Documentation
PIKA µFirewall Quick Start Guide Download PDF
PIKA µFirewall User Guide Download PDF
PIKA µFirewall Cloud Management Download PDF
PIKA µFirewall Hardware Manual Download PDF
Declaration of Conformity Download PDF

 

Other Resources
PIKA µFirewall Quick Start Guide (Allworx Installations)
PIKA µFirewall Datasheet

Downloads & Docs

HMP Boards

Product

PDF

Analog Trunk / FXO PCIe

Download PDF

Analog Trunk Expansion Module / FXO

Download PDF

Analog Station / FXS PCIe

Download PDF

Analog Station Expansion Module / FXS

Download PDF

Digital T1/E1 PCIe

Download PDF

DSP-Based Boards

Product

PDF

Daytona High Density Analog PCI

Download PDF

Daytona Low Density Analog (formerly InLine)

Download PDF

PrimeNet Digital T1/E1 PCI/cPCI

Download PDF

Approvals Declarations of Conformity

EMC/EMI, Safety, Telecom, RoHS Compliancy

Product

Description

PDF

PIKA WARP V3 Appliance Approvals Declaration of Conformity for the PIKA WARP V3 Appliance and interface modules

Download PDF

PIKA µWARP Approvals Declaration of Conformity for the PIKA µWARP

Download PDF

All Board-Based Products Approvals Declaration of Conformity for All PIKA cards

Download PDF

Viking European – 24VDC Power Supply Approvals Declaration of Conformity for Viking European -24VDC Power Supply Model # RP60-2A-173-69

Download PDF

Administrative Council for Terminal Attachments (ACTA)
Supplier Declaration of Conformity

Product

PDF

PIKA WARP Appliance

Download PDF

Analog Trunk (FXO) HMP PCIe

Download PDF

Analog Trunk (FXO) HMP Expansion Module

Download PDF

Digital T1/E1 HMP PCIe

Download PDF

Digital T1/E1 HMP PCI

Download PDF

InLine Analog Trunk (FXO) DSP

Download PDF

Daytona DSP

Download PDF