Partners – North America
offers cloud-based unified communications solutions including voice over IP phone systems and service (VoIP PBX), hosted Microsoft communication services, fixed mobile convergence and advanced voice applications for the desktop.For more information, please visit www.altevatel.com.
is a premium marketing affiliate of Infinet Communications Group Inc., a privately held internet and telecommunications provider with over 8 years of experience. The Infinet group offers a wide array of Internet and communications services including high speed internet access, web hosting, server management and domain registration. With the launch of Broadband Voice Infinet has evolved into a full service telecommunications provider.
For more information, please visit www.broadbandvoice.com.
is a provider of hosted unified communications services. Through an extensible, highly scalable IP communications system, they offer a unified communications platform for voice, data, and mobility communications across the enterprise and multi-location businesses. Their solutions allow enterprises to increase employee productivity, accelerate business processes, and improve customer care through tight integration of dispersed communications endpoints for office, mobile, or call center employees.
For more information, please visit www.broadcore.com.
goal is to provide Professional Consulting Services and Joint Venture partnership in IT and Green Tech Projects. In doing so, services offered include: Technology Business Incubator, Project Management, Feasibility Scoping, Business Development Consulting.
For more information visit the company website at www.cintech.com
offers a variety of enterprise-focused managed telephony solutions to clients in the media, financial and professional services industries. Cohere’s main application is a business VoIP / hosted PBX solution that runs through a carrier grade Broadsoft soft switch within a high availability network core.
For more information, visit www.coherecomm.com.
has been in business for almost two decades developing and marketing enabling technologies for telecom OEMs and is well known for its market-leading fax and other licensed media-processing technologies, with over seventy-five T.38 FoIP customers. Our purpose is to help OEMs and developers, to get their products to market quicker and with less investment. Pika Technologies, Inc. has acquired fax technologies from Commetrex including the T.38 Fax Relay Software, TerminatingT38 and a host of other license media technologies. For more information about Commetrex products, visit www.commetrex.com.
a KeyOn Communications company, provides business-class voice services to thousands of customers across the United States, Europe and Asia. CommX customers range from small businesses to companies with hundreds of users. Founded in 2002, CommX is dedicated to providing its customers with unparalleled voice services to help those companies drive growth and productivity affordably.
For more information, please visit www.commxinc.com.
|Computer Telephony Distributing (CTD)
is a value-added distributor of PIKA’s µFirewall.
CTD provides a wide range of telecommunication solutions while offering 30 years of Unified Communications experience. Along with their experience, the team supplies resellers with full service sales and technical support, product warehousing and fulfillment, and reseller oriented professional services.
For more information, visit www.ctdconnect.com.
|Consolidated Technologies, Inc. (CTI)
is an Avaya Platinum Business Partner and the trusted Converged Voice Communications Solutions Provider in the NY Metro Area. Since 1997, CTI has been a premier provider of practical and effective communications solutions for medium to large businesses nationwide. Utilizing a single source approach, the company brings together leading communications experts, world-class products, and the creativity and expertise to design, implement, and manage powerful converged communications solutions. The company was created on the premise that the direction of superior communications was in applications like IP Telephony, Mobility, Contact Centers, Unified Communications, Communications Enabled Business Processes and Disaster Recovery. Today, CTI provides an array of the highest quality solutions; offering traditional premise-based and Hosted solutions, as well as carrier services and management. Click here for more information.
Consolidated Technologies Case Study
|Creative Switching Designs, Inc. (CSD)
has been involved with the sales, support and service of products, which deal with the communications challenges of Public Safety and Commercial Contact Centers.
Robust logging systems are vital to many vertical markets where security and reliability are paramount. That is why CSD has selected PIKA Daytona MM audio logging boards, to enable the key recording features for both of these new products. CSD’s recording products are cost effective, easy to use security applications. Alliance Express delivers 8 to 20 audio channels with 4 simultaneous recording playbacks. Alliance Enterprise delivers 8 to 72 channels with up to 24 simultaneous playbacks.
With years of experience in this industry, CSD has learned to recognize and anticipate future market trends, allowing the company to provide customers with current technological solutions. Click here for more information.
|Dataworxs Systems Limited
a developer of enterprise audio and text management products and systems that are affordable, feature-rich and tailored to the organization and the user. These products are designed for small to large organizations, easy to implement, simple to operate, easy to support, and enable voice, document and data transmissions to be delivered over a wide area network, local area network or the Internet. Dataworxs facilitates better management of audio and document workflow as well as increasing the efficiency, accuracy and effectiveness of reporting within organizations.
For more information please refer to the company website at www.dataworxs.com
|Founded in 1984, Digital Solutions, Inc. (DSI)
is a worldwide criminal justice and public safety automation industry leader. Their software services and solutions are tailored to meet their customer’s unique needs. DSI reaches facilities and agencies of every size across the world. In 1993, DSI started an inmate phone service division, Inmate Telephone Inc. (ITI). As a complete software suite, DSI and ITI products provide complete, automated solutions for the entire corrections industry. Inmate phone systems including PBX functionality are embedded with PIKA’s media processing boards and software. Click here for more information.
|Electronic Voice Services, Inc.
(EVS) has been in business since January 1993, and is headquartered in Addison, Texas (a suburb of Dallas), with several other locations around the country. EVS develops computer telephony software and markets their products worldwide. Their mission is to deliver user-friendly software and high quality hardware at reasonable prices, and to provide friendly and competent customer support.
Their newest product is called Piranha Predictive Dialer. Using PIKA hardware, this full featured, sophisticated product is scalable from 1 to 48 agents, with 1 to 240 analog or digital telephone lines. To see a short movie about this product or to see a brochure with pricing, click here.
EVS Case Study
develops and manufactures technologies used mainly in the health and safety industry. Electronique Giant provides their customers with a flexible and cost-effective way to offer emergency notification solutions that are used in residential care facilities.
For more information visit the company website at www.eg-alert.com.
|Headquartered in Moorestown, NJ, EMS Formation
collaborates with industry leaders to develop custom products in markets such as air traffic control, data communications and telecommunications. Utilizing state-of-the-art technology, EMS Formation enables their clients to seize new opportunities and gain the competitive advantage with a faster time-to-market. Some of their customers include Rockwell Collins, IBM, and Motorola. For further information please check out: www.formation.com
|eOn Communications Corporation (NASDAQ: EONC)
is a global provider of innovative communications solutions. Backed with over 20 years of telecommunications engineering expertise, their solutions enable their customers to easily leverage advanced technologies in order to communicate more effectively. Their offerings are built on reliable open architectures that enable easy adoption of emerging technologies, such as Voice over Internet Protocol (VoIP) and concepts, such as Service Oriented Architectures (SOA). Whether you are looking to leverage the advantages of enterprise IP telephony or advanced contact center technologies, eOn Communications delivers proven, IP-ready products that will improve your business performance.
For more information on eOn, please visit www.eoncc.com.
is an open source telephony platform designed to facilitate the creation of voice and chat driven products scaling from a soft-phone up to a soft-switch. It can be used as a simple switching engine, a PBX, a media gateway or a media server to host IVR applications using simple scripts or XML to control the callflow.
For more information, please refer to the corporate website at www.freeswitch.org
|In the late 1980’s Global Tel*Link,
a Mobile, Alabama-based firm, entered the telecommunications market with the introduction of an advanced “smart” store and forward public payphone system. The success of this public payphone system led GTL to the provision of exceptional telecommunications service for correctional facilities. Continuing the tradition of progressive technology and professional service, Global Tel*Link has expanded to include facilities in more than half of the United States. PIKA powers GTL’s phone systems for correctional institutions, including PBX features, recording and billing. Click here for more information.
|ICG of Newport News, VA,
is a world leader in the development of Communications Integration products. ICG’s devices provide integration and automation features that replicate the operation of modern telephone companies’ central office facilities in a remote or mobile communications application, thereby permitting implementation of familiar telephone operations. For ICG’s MX-2000 and Aerocom 3000 selected PIKA Daytona MM PCI analog-interface cards for the versatile voice services they enable. ICG serves world-recognized aerospace leaders like Boeing, Airbus, Bombardier, and premier cruise lines such as Princess Cruises, Royal Caribbean Cruise and Holland America lines. Click here for more information.
|Inmate Calling Solutions
is approaching its eighth year of providing inmate telephone service and related technology to correctional facilities throughout the United States. Inmate Calling Solutions’ mission is to focus advanced technology and proven resources into transforming the inmate calling arena. Their dedication to ongoing technology advances, market-specific solutions, and unsurpassed customer service has earned them the reputation of an emerging industry leader.
For more information visit the company website at www.icsolutions.com
|Inphonite (formerly JulySoft)
has combined the finest in computer and telephone technologies to deliver unsurpassed messaging solutions to small, medium and large businesses. InphoniteVoiceTM, the latest in their line of software, combines inbound and outbound voice, email, text and Twitter messaging in one product. Used for emergency notifications, appointment reminders, recalls, marketing, birthday greetings and a multitude of other reasons, InphoniteVoice is a leader in automated calling for any business.
For more information, please visit www.inphonite.com.
has been offering innovative value added service applications for the telecommunications market for more than 10 years. IPcom’s main focus is to create and implement advanced technological aids for existing and emerging telecom services. Ipcom’s product portfolio includes popular applications such as Real Time Billing for voice/data/messaging, SMS, MMS, VMS, messaging intelligence, and RingBackTones. IPcom’s growth and constant technological improvements has placed the company among the top prepaid providers the world over, with platforms installed in more than 20 countries in Africa, Asia, Latin America and the Caribbean. Click here for more information.
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is a leading global communications provider, delivering innovative, cost-effective, advanced communications connectivity to businesses, governments and consumers. The company develops the converged communications products and services that are the foundation for commerce and communications in today’s market. PIKA powers 3,000 MCI operator stations across North America. MCI operators use PCs as their telephone answering stations. The PIKA InLine analog headset/handset voice card provides the audio path between the caller and the MCI operator. Click here for more information.
is one of the largest IT outsourcing and cloud services providers, serving small and mid-size businesses for more than 10 years. With mindSHIFT, you’ll get everything you need from an IT outsourcing and cloud services provider at the right price. At mindSHIFT, they’re about keeping you up and running, resolving problems quickly, providing personal attention and giving you answers to questions that make you more productive.
For more information, please visit www.mindshift.com.
is an expert in Cisco Unified Communications, the integration of different streams of communication into a common user interface. Netelligent understands the impact of emerging technologies on end user’s business needs. With unsurpassed IP network and telephony implementation skills, Netelligent provides leading-edge network and telephony solutions that help clients bridge the gap between infrastructure and business systems.
For more information, visit www.netelligent.com.
|New Global Telecom, Inc. (NGT)
is the largest provider of wholesale hosted and trunk-based VoIP solutions in the United States. At its core, NGT is a widely-recognized, experienced provider of predictable, business-class VoIP solutions. We enable small-to-mid-sized businesses (SMBs) to access phone features and communications tools previously only available to Fortune 500 companies.
For more information, visit www.ngt.com.
is a leading provider of deaf and hard-of-hearing accessible telecommunications solutions. From on-demand remote interpreting and hosted telecommunications products, to enterprise accommodation and call center accessibility, their innovative solutions help organizations that do business with deaf, hard-of-hearing and speech-impaired individuals communicate seamlessly and with confidence.
For more information please refer to the company website at www.nextalk.com/
delivers highly affordable, Vertically Integrated Customer Interaction Management software solutions and outsourcing services for call centers and enterprises. Click here for more information.
is an industry leader in the advancing field of computer telephony. They provide superior products backed by an extremely competent and motivated team of professionals intent on providing their customers with systems customized to it their needs. Predictive Concepts provides a system running on either your local area network (LAN) or IP protocols, which include the Internet. This allows the most flexible and cost effective solutions for their customers. PIKA’s media processing hardware and software are used by Predictive Concepts to provide predictive outbound dialers for call centers. Click here for more information.
|Protus IP Solutions
is a high-growth application service provider offering value-added voice, email and fax messaging services to businesses around the world. Their customers are involved in every industry sector, including finance, insurance, real estate, pharmaceuticals and retail. Whether they use our services across the company or for key operational requirements, Protus customers rely on them to simplify their voice, email and fax communications. Protus helps them reach customers more effectively; process documents more efficiently, and access information with greater speed. Protus solutions are sold both directly and through a network of worldwide partners, including major service providers. Protus has implemented PIKA’s high-density digital fax and voice technology as a part of their messaging delivery platform. Click here for more information.
has been providing technologically advanced pharmacy interactive voice response (IVR) applications since 1995. Their customers include some of the largest mail-order, hospital, chain-store and grocery store pharmacies in the United States and Canada.
For more information, visit www.smartrph.com.
Smart Solutions Case Study
|Solacom Technologies Inc.
builds some of the world’s most reliable critical communications systems that integrate voice, video and data to deliver advanced IP-based interoperability solutions for public safety 9-1-1, military command, security and other mission critical applications. With a legacy of innovation in air traffic control and public safety, their engineers have pioneered many industry advances over the past 25 years.
For more information, visit www.solacom.com.
is a global integrated communications provider serving more than 26 million customers in over 100 countries. Sprint is widely recognized for developing, engineering and deploying state-of-the-art network technologies, including the United States’ first nationwide all-digital, fiber-optic network and an award-winning Tier 1 Internet backbone. Sprint supports TTY calls for customers who require access for the deaf. The leading edge text communications systems are from NXi Communications. Inside the NXi systems are PIKA PrimeNet digital cards, which deliver network connectivity. 2,000 Sprint operators are using PIKA Powered systems! Click here for more information.
|Stage 2 Networks
is a New York-based converged network services provider that offers a robust and redundant network with connectivity, quality of service and local number portability available across the country and, often, around the world, with CLEC capabilities in the New York metro market. They provide SIP trunking, Private Line services, PRI and Business T1 circuits as well as hosted PBX and business phone system solutions which do not require the capital expenditure typically associated with purchasing a new phone system. Stage 2 also provides phone line replacement at reduced cost with enhanced functionality, whether POTS or PRI services. All of Stage 2’s products are supported by robust data connectivity that can fully integrate its customers’ communication platform for both voice and data services across multiple locations. Stage 2’s productivity-enhancing features and functionality serve to differentiate its products and offer an added bonus to its customers.
For more information, please visit www.stage2networks.com.
has built its reputation by designing and delivering practical, professional products for speech technology applications. STR’s greatest strength is its experience in Text-to-Speech (TTS) technology. STR’s StarCaster® TTS technology has become the benchmark for quality in the industry. STR’s expertise includes the development and deployment of TTS products that meet customer demands for quality. STR continues to apply its depth of knowledge and experience to advance TTS technology into the next generation.
STR has selected telephony cards from PIKA Technologies to enable the voice and fax services required for NAV CANADA’s new Pilot Automatic Telephone Weather Answering Service (PATWAS). PATWAS, a NAV CANADA intellectual property, is an advanced communications system that provides pilots with easy access to essential weather information. NAV CANADA is currently installing systems developed by STR in its Flight Information Centres (FIC) across Canada. STR selected PIKA PrimeNet PCI T1 cards because of the innovative all-on-board telephony services that are available on a single card. PrimeNet enables both the voice and fax services. Click here for more information.
is a leading provider of self-service and live contact center solutions spanning the entire customer service spectrum. Their comprehensive solutions are designed to empower customers to achieve the best mix of automated and live assistance service with the flexibility to adapt to changing needs and conditions. With over two decades of pioneering leadership and thousands of solutions deployed globally, Syntellect is a premier provider of enterprise-class contact center solutions for the utilities, financial services, government, high- technology, help desk, consumer products and healthcare industries.
For more information please refer to the company website at www.syntellect.com
|Since its inception, Tel-e Technologies
has become a trusted name in data, voice and wireless networking products and solutions. It comes with over 22 years of experience in providing solutions to over 25,000 businesses across Canada.
Tel-e Technologies is a value-added 2-tier stocking distributor of SpectraLink Corporation and GlobeStar Systems. It offers enterprise data, voice and wireless networking equipment exclusively through a network of value added resellers across Canada.
For more information, please visit http://www.tel-e-technologies.com
is a wholesale supplier of telecommunications products as well as a variety of consumer electronics. Over the past 30 years, they have nurtured a tradition of excellent customer service and expert product knowledge while providing competitive pricing to their customers. As members of both CEA and CEDIA, they are committed to expanding and growing their product offerings to meet consumer demands.
For more information, visit www.teledynamics.com.
has been delivering proprietary VoIP telephony solutions since 2000 utilizing their own SIP stack, VoIP and switching technologies. With hundreds of systems delivered to banks, schools, electrical Cooperatives, and CELECs, Telegato products have a track record for being leading edge, highly reliable, Telco grade and cost effective.
Telegato provides both turnkey and white labeled embedded versions to large Telco manufacturers to resell. Their professional services offer customers, partners and resellers decades of experience in finding solutions that consistently exceed expectations.
For more information, please refer to www.telegato.com
|For more information, please check the Telenium website.|
is a nationwide provider of the smart voice and data solution for business. Founded in 2000, Telesphere has been providing converged voice and data services over a private IP network since 2003.
With a national footprint, Telesphere currently provides telecom services to customers spanning more than 40 states. Telesphere offers small and medium-sized businesses the extensive service and features generally available only to larger corporations—all without the cost, hassle and limitations of traditional Private Branch Exchange (PBX) systems. By linking offices with a private, dedicated, pure IP connection, Telesphere is able to provide telephone and Internet service to companies through a single “hosted” solution.
For more information, please visit www.telesphere.com
is a leading provider of Business Productivity Solutions for the Converged Communications marketplace. TriVium’s Call Recording and Call Reporting solutions help organizations maximize the value of voice and data convergence. The solutions provide access and insight into business data that help manage costs, boost productivity, improve customer service and enhance security in innovative ways.
For more information, please visit http://www.triviumsystems.biz
is currently developing on the PIKA WARP Appliance. They have offices located in Saltillo and Mexico City and distributors in Merida, Leon, Monterrey, Terreon and Zacatecas.
Please check out the TXM website at http://www.txm.com.mx
is a System Integration and VoIP service provider providing premium services for WARP’s hosted PBX and enterprise solutions. They provide premium inbound Canadian DID’s and US48 Tollfree. Their outbound termination is also premium as their network is connected directly to TDM. UniVoIP can deploy, install and configure your WARP keeping your network infrastructure in mind. Their services consist of network hardening, firewalls, routers, vlans, QOS and network assessments for VoIP.
UniVoIP has been working with Pika Technologies to provide a robust connection with extensive QOS monitoring and Packet monitoring.
For more information on UniVoIP products and services, see http://univoip.ca
IP-PBX application is based on the latest version of Asterisk software customized with special features for better stability and functionality. This IP-PBX is running on the PIKA Warp2 appliance. The unit is small enough and can sit on a small shelf or it can be wallmounted.
For more informaton about Unlimitel, check the website at www.unlimitel.ca
|Vital Communications, Inc.
is a value-added distributor of PIKA’s µFirewall.
Vital Communications was founded in 1996 and has been distributing IP telecommunications and networking solutions to resellers for over 15 years. They are one of the fastest-growing Value Added Distributors of IP telephony and network products in North America. They supply thousands of telecom resellers, carriers, interconnects and integrators throughout North America and are focused on providing the best solutions, support and customer service to their resellers.
For more information, visit www.vitalcomm.net
|Voice Broadcasting Corporation
is a division of Life Corporation. Voice Broadcasting offers outbound call center services for businesses and political organizations. For further information please refer to the website at www.voicebroadcasting.com
|VoIP Superstore by CI Gear
specializes in VoIP, Unified Communication and HD Telepresence products and services by providing innovative solutions that enable customers to save time and money. They also offer educated technical guidance, solution design and support services to their customers.
VoIP Superstore by CI Gear is currently offering the PIKA WARP Telephony Appliance to it’s customers.
For more information visit the company website at www.voipsuperstore.com.
provides Hosted IP-PBX solutions as well as IP Centrex, Local and Long Distance services. There are certain applications that do not fit nicely into a Hosted IP PBX / IP Centrex system. To address these scenarios, VoIPnet has developed the VoIPnetFS on-premise application server based on the PIKA WARP appliance. VoIPnetFS is an on-premise application server that complements an off-site soft switch for non-critical roles such as hands free intercom, overhead paging and conference bridge. More details can be found on the VOIPnet website.
|Since 1993, XMission
has provided high-quality Internet connections, web and email hosting, digital phone and colocation to residents and businesses. XMission delivers unmatched service backed by a robust network and 24/7 personal technical support. As a local, independent ISP, XMission also proudly supports community activities and nonprofit organizations across Utah.
Internet connections, web hosting, email hosting, zimbra, colocation, advanced networking, digital phone
For more information, visit www.xmission.com
has been deploying advanced digital phones systems and solutions for small and medium-sized businesses since 2003. Their team is a mix of experienced telecommunications professionals, IT veterans and innovators who are passionate about delivering better value, technology, and service to their customers.
For more information, please visit www.ziptel.ca.